If Webex prompts you to sign in, please do so.ģ) After it has completely started, check to see if you still have the warning. Mobile clients don’t have the “Exit Webex” but closing the application the way you usually would on the mobile platform should do the same thing.Ģ) Wait a few seconds and then start Webex again. To exit completely, click your user icon and choose “Exit Webex.” For Mac users, you’ll find the option to Quit Webex in the top menu under Webex. Please note, clicking the X in Webex only minimizes it to the system tray. To resolve this, we recommend doing the following:
On mobile devices, you may see a warning icon on your calling icon at the bottom, and going into the Settings and Phone Services window will likely show a warning or error. Usually, clicking this warning would give you a prompt to reconnect, but you may see an error instead. Click for details,” then you need to reconnect.
If there is a warning icon with the message “Phone service disconnected. To verify whether you need to reconnect, please open Webex (formerly Teams) on your computer and check at the bottom left-hand corner of the window.
As part of the upgrade to the Unified Communications (VoIP) system late last week, it will likely be necessary to reconnect your Webex client to phone services to make or receive calls.
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